Terms of service

1. About These Terms

These Terms of Service govern your use of the Hauck US website and purchases made through our online store.

The store is operated by:

Hauck USA Inc.
2115 Rexford Road, Suite 420
Charlotte, NC 28211
USA

By using this website or placing an order, you agree to these Terms of Service.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and prices are accurate.

Colors and appearance may vary depending on your device or screen settings. We reserve the right to correct errors and update product information when necessary.

3. Orders and Order Acceptance

Placing an order constitutes an offer to purchase the selected products.

An automatic order confirmation confirms that we have received your order but does not necessarily mean that we have accepted it.

We reserve the right to refuse or cancel an order, for example because of product unavailability, incorrect pricing, suspected fraud, or payment issues.

If we cancel an order after payment has been collected, we will refund the applicable amount.

4. Prices, Taxes and Payment

Prices are shown in U.S. dollars unless otherwise stated.

Applicable sales taxes, shipping charges, and other charges will be shown during checkout where required.

Payment must be made using one of the payment methods available at checkout.

5. Shipping and Delivery

Shipping options, costs, and available delivery estimates will be provided at checkout or in our Shipping Policy.

Delivery dates are estimates and are not guaranteed. If we are unable to ship your order within the stated timeframe, we will handle the delay in accordance with applicable law. 

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy, which forms part of these Terms.

Please review the Return & Refund Policy before placing an order.

7. Warranty

Certain products may be covered by a separate written limited warranty.

If applicable, the warranty terms will be provided with the product or made available on our website.

8. Website Use

You may use this website only for lawful purposes and in accordance with these Terms.

You may not misuse the website, interfere with its operation, or attempt to gain unauthorized access to any part of the website.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, and product content, is owned by or licensed to Hauck USA Inc. or its affiliates and is protected by applicable intellectual property laws.

10. Website Disclaimers

We make reasonable efforts to keep the website accurate and available.

However, we do not guarantee that the website will always be error-free, uninterrupted, or fully up to date.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Hauck USA Inc. will not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or the purchase or use of our products.

Nothing in these Terms excludes or limits liability for personal injury where such limitation is prohibited by law, or any other liability that cannot legally be excluded or limited.

This Section does not affect any rights or remedies available to consumers under applicable law. 

12. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

Nothing in these Terms limits any mandatory consumer rights that may apply under the laws of your state.

13. Changes to These Terms

We may update these Terms from time to time.

The current version will be posted on this website with the applicable effective date.

14. Contact Information

If you have questions about these Terms, please contact:

Hauck USA Inc.
2115 Rexford Road, Suite 420
Charlotte, NC 28211
USA